Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, it will be handed over to our courier partner for delivery.

Shipping Method

We use Aramex South Africa for all deliveries to ensure fast, reliable service nationwide.

Delivery Timeframes

Estimated delivery times after dispatch:

Major cities: 2–4 business days
Outlying areas: 3–7 business days

Please note that delivery times may vary depending on your location and unforeseen courier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your location.

Standard shipping rates apply
Free shipping may be offered during promotions (if applicable)

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this to track your parcel in real time.

Delivery Issues

Please ensure your shipping address and contact details are correct. We are not responsible for delays or failed deliveries due to incorrect information.

If your parcel is delayed, lost, or damaged, please contact us within 48 hours of the expected delivery date so we can assist you.

Failed Deliveries

If delivery is unsuccessful due to: